BBB Warns Community of Online Retail Business, Royal Trendy

Better Business Bureau Serving Eastern MA, ME, RI & VT (BBB) is warning the public about Royal Trendy, an online retailer that appears to sell sneakers, based in Rehoboth, MA. Complaints from Royal Trendy customers allege they paid for items that were unsatisfactory or not delivered. The complainants also indicated that the business is not responsive to issues regarding damaged merchandise, delays in delivery, or refunds.

As of June 2017, Royal Trendy has 18 closed complaints filed with BBB and 5 customer reviews - all of which are negative. BBB sent multiple written notices via email and postal mail to Royal Trendy regarding its location(s) and principal(s), and requested a comprehensive list of all website addresses that the business operates. As of 6/2/2017 BBB did not receive a response.

Royal Trendy appears to have a pattern of complaints concerning products ordered and paid for, but not delivered; incorrect items delivered; and items of poor quality. Customers state that the business does not respond to emails or voicemails regarding non-delivery or damaged items. Customers indicate that they want full refunds for products not delivered, or for incorrect or damaged products.