May 13, 2024

Seekonk E-Mail Failure

Posted

Seekonk town government has been experiencing difficulty with its email system for the last month.

A message on the town website noted:
We have been made aware of an issue where Town employees and departments are not receiving outside emails. The sender may receive an undeliverable message or in some instances no notification that their email has not been delivered. Our IT consultant is working on the issue, however we have not been able to identify why emails are not being received. We have been able to backtrack and identify that the first identified date of an issue is February 10th.

If you have sent an email during this time period and have not received a response, we ask you to call the appropriate department or you can use the staff directory through this website at https://www.seekonk-ma.gov/directory.aspxby locating the appropriate board, committee, department, or individual and using one of our contact forms. We apologize for the inconvenience, however we have no way of identifying which emails have not come through.

Once the issue has been resolved, we will update this alert.

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